1. Program Description

This messaging program sends appointment confirmations, insurance consultation reminders, policy-related notifications, and customer support communications to users who have booked an appointment with Ingrid Hoe Insurance Services through our website:

Website: https://ingrid.nativelifecrm.com/

Booking Page: https://ingrid.nativelifecrm.com/booking-7494

Users may also opt in via our scheduling forms and other consent-based methods. Opt-in consent is collected through web forms with a dedicated checkbox for SMS communications, and all consent actions are securely recorded with timestamps.

Messages may include:

Appointment confirmations

Appointment reminders

Rescheduling or cancellation updates

Policy-related notifications

Customer support communications

Promotional or marketing messages (only with explicit consent)

Message frequency varies. Message and data rates may apply.

2. Cancellation Instructions

You may cancel SMS messaging at any time by replying “STOP” to any message received from us.

After sending STOP, you will receive a confirmation message verifying that you have been unsubscribed.

No further SMS messages will be sent unless you opt in again through our website or booking page.

3. Support Information

If you experience any issues with the messaging program, you can:

Reply “HELP” to any SMS message for assistance.

Phone: +1 407-687-5538

Email: [email protected]

Our support team will respond promptly to assist you.

4. Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply to messages sent and received.

Message frequency varies depending on your interactions, appointment activity, and service needs.

For questions regarding your text or data plan, please contact your wireless provider.

6. Supported Carriers

Our SMS messaging program is compatible with all major U.S. carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, and most regional carriers. Carrier participation may vary and is subject to change.

7. Age Restriction

You must be 18 years or older to use our services and participate in our SMS messaging program.

8. Privacy Policy

For detailed information on how we collect, use, and protect your personal data, please review our Privacy Policy:

🔗 Privacy Policy: https://ingrid.nativelifecrm.com/privacy-policy-page-8328

We fully comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

General Terms

9. Acceptance of Terms

This website (the “Site”) is owned and operated by Ingrid Hoe Insurance Services (“Company,” “we,” “us,” or “our”). By accessing or using our Site and services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of our services.

10. Intellectual Property Rights

Limited License

All content on this Site—including text, graphics, logos, images, and design—is the property of Ingrid Hoe Insurance Services and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without prior written permission.

User Content License

By submitting any content (such as forms, reviews, or inquiries) through our website, you grant Ingrid Hoe Insurance Services a worldwide, royalty-free, non-exclusive license to use, reproduce, and display such content for business and operational purposes.

11. Disclaimers

Our website may contain links to third-party websites. We are not responsible for the content, policies, or services of these external sites.

All services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We disclaim liability for any damages arising from the use or inability to use our website or services, to the fullest extent permitted by law.

12. Online Services

Some services may be delivered through third-party platforms such as CRM systems, scheduling tools, or payment processors. We are not responsible for the performance, accuracy, or reliability of these third-party services. All interactions with such platforms are at your own risk.

13. User Responsibilities

Users agree to:

Provide accurate and complete information when submitting forms.

Maintain the confidentiality and accuracy of their personal data.

Notify us immediately of any unauthorized use or suspected security breach.

For assistance, contact us at [email protected].

14. Termination

We reserve the right to suspend or terminate access to our services at our sole discretion if we detect misuse, violation of these Terms, fraudulent behavior, or any illegal activity.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved within the appropriate legal jurisdiction of Florida.

16. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website and services after such updates constitutes your acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Ingrid Hoe Insurance Services
1303 Partridge Way
Winter Springs, Florida 32708
United States

Phone: +1 407-687-5538
Email: [email protected]
Website: https://ingrid.nativelifecrm.com/